DBA Services

CMiC has taken the integrated approach to the next level by offering CMiC DBA, a support program for CMiC clients.  With CMiC Enterprise DBA, CMiC clients now have the best technical support services that allow your organization to concentrate efforts on your core business competency. 

The Advantages of CMiC Enterprise DBA:

• Cost-effective and flexible extension of your internal technical team
• No training costs, downtime or loss of efficiency due to the loss of an internal DBA
• No Oracle retraining costs with the release of each Oracle database version upgrade
• Proactive database maintenance through performance monitoring and reporting allowing for the identification of problems before your system fails
• Minimized database downtime
• Accelerated problem resolution when issues do arise
• Maximized database efficiency increasing effectiveness of CMiC software and your employees
• Safety net for end users 

Hosting Services

CMiC Hosting Services is an innovative tool designed to help optimize your organization by allowing your IT staff to focus on the information, not the technology. CMiC recognizes that it is not always economically viable to allocate resources to IT departments so CMiC provides a full-service hosting solution. Utilize the advanced host hardware configuration to run all of CMiC's solutions. CMiC Hosting Services is monitored by CMiC's experienced and knowledgeable technical services staff and the systems are maintained in professional data centers and stored in multiple sites across North America for backup and disaster recovery purposes.

CMiC Hosting Services Features:

• Enterprise DBA services
• 24/7 system monitoring and support
• Single point of contact
• Biennial version upgrades
• Automatic installation of patches